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Compliance & Governance

Privacy Policy & Terms of Service

Australian Privacy Principles (APPs) & Privacy Act 1988 (Cth) Compliant

1. Client Data Isolation & Zero LLM Model Training

LeadInPulse strictly enforces tenant data isolation. Lead contact details, inquiries from Realestate.com.au or Domain, and conversation transcripts are processed via private enterprise API endpoints. Under no circumstances is agent or client data used to train public language models.

2. Collection of Portal Inquiries

Data gathered (such as prospective buyer names, telephone numbers, and property notes) is processed exclusively on behalf of the subscribed agent for qualification, calendar booking, and CRM logging.

3. Data Transmission & Security

All webhooks, SMS relays, and CRM synchronizations operate under standard SSL/TLS encryption in transit. Redundant error-handlers ensure no sensitive customer contact data is leaked into unmonitored queues.

4. Data Retention & Erasure

Real estate agents maintain full proprietary ownership of their client lists. In the event of service cancellation, all cached webhook queues and temporary conversation logs are purged upon request.

5. Terms of Service & System Availability

LeadInPulse provides workflow automation and AI qualification systems. Agents acknowledge that while the system references verified parameters (rates, inspection hours, strata certificates), final transaction decisions, contracts of sale, and agency agreements remain the sole professional responsibility of the licensed real estate agent.